Refund policy

Returns & Refunds Policy

At Love Wax, every item is custom-made to order just for you. Because of this specialized process, we operate under strict print-on-demand fulfillment standards.

1. Damaged or Defective Items

If your order arrives damaged, has a manufacturing defect, or features a clear printing error, we will gladly arrange a free replacement or a full refund.

• Timeframe: You must contact us within 30 days of product delivery.

• Requirements: Please email us at support@lovewax.net with your order number and a clear photo showing the issue.

• Note: You do not need to ship the defective physical item back to us.

2. Order Errors & Change of Mind

Because each product is uniquely manufactured only once ordered, we cannot accept returns, exchanges, or issue refunds if you:

• Ordered the wrong size or variant

• Selected the wrong color

• Simply changed your mind

Please carefully review your selection, sizing charts, and order details before completing your checkout.