Terms of Service

Overview This website is operated by Love Wax. Throughout the site, the terms “we”, “us” and “our” refer to Love Wax. By visiting our site or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions.

1. Use of the Site By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose.

2. Made-to-Order Fulfillment & Products Our candles are custom hand-poured and made-to-order. We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction. All descriptions of products and pricing are subject to change at any time without notice at our sole discretion.

3. Accuracy of Billing and Account Information You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. We reserve the right to refuse or cancel any order you place with us.

4. Returns and Refunds Because our items are custom-manufactured on demand, all sales are final. We do not accept returns or exchanges for change of mind or incorrect variant selection. If your product arrives damaged or with a manufacturing defect, please contact us within 30 days of delivery at [Your Support Email] with photographic evidence for a free replacement or refund.

5. Intellectual Property All content included on this site, such as text, graphics, logos, images, digital media, and product designs, is the property of Love Wax and is protected by applicable copyright and trademark laws.

6. Limitation of Liability Love Wax shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use or the inability to use our products, including but not limited to the improper burning or handling of candles. Please follow all safety guidelines included with your product packaging.

7. Governing Law These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United States.

8. Changes to Terms of Service We reserve the right to update, change, or replace any part of these Terms of Service by posting updates to our website. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

9. Contact Information Questions about the Terms of Service should be sent to us at:

• Email: support@lovewax.net

• Business Address: Love Wax, 261 Queen Street, Parcel Locker 10239 51270, Brisbane City Queensland 4000, Australia